AI agents, automation engines, and production delivery.

What I built: Architected a personal multi-agent orchestration platform with a dedicated Dispatch routing layer, enforcing quality gates, isolated sessions, and zero-token-waste background automation.

Result: A unified, governed system handling continuous research, GitHub webhook alerts, automated code review, and content production — fully owned, no NDA required.

What I built: Built a Glean Agent synthesizing 8+ systems — Salesforce, Gong, Totango, Provisio, Zendesk, Gmail, Drive, Slack — into a ready-made transition package with CSM talking points.

Result: CSMs get full customer intelligence compiled automatically, no manual reconstruction needed.

What I built: Built a Glean Agent scoring accounts on a 90-day cadence and key events, with Slack notifications, human review, and one-click Totango import with historical tracking.

Result: CSMs get scored accounts delivered to Slack, review in Glean, and push confirmed scores to Totango in one click.

What I built: Designed a Constrained Greedy Heuristic that evaluates four dimensions (Volume 35%, ARR 25%, Renewal Balance 25%, Portfolio Risk 15%) with dynamic capacity re-calculation. Includes the Bouncer pattern for white-glove Enterprise handling, ARR anchoring (vs TCV) to avoid renewal penalties, and a New Hire Magnet for accelerated ramp.

Result: Dynamic, complexity-weighted assignment replacing manual spreadsheet passes — 1,200+ accounts balanced across the team with zero manual reconciliation cycles.

What I built: Shipped an internal planning app for ARR redistribution scenarios and handoff planning — reducing multi-day workflows to minutes.

Result: Territory planning that took days now takes minutes, with scenario comparison and handoff tracking.