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Case Study

Portfolio Redistribution App

An internal planning app for ARR redistribution scenarios and handoff planning — reducing multi-day manual workflows to minutes.

System: scenario planning, days → minutes
BEFORE — MANUALSpreadsheetsEmail threadsManual rebalanceDaysScenario Engineself-service · one surfacemodel · compare · commitAFTER — SELF-SERVICEMinutesREBALANCED ACROSS CSMsDays Min

The Problem

Territory planning was too manual and slow

Book rebalancing and scenario planning required days of spreadsheet work, delaying coverage decisions and impacting customer continuity.

When territory changes were needed — due to CSM departures, account growth, or strategic realignment — the planning process required manual data extraction, complex spreadsheet modeling, and days of iteration. This delayed coverage decisions and created risk during account handoffs.

The Solution

Self-service scenario planning

1

Automated data pipeline

Built a FastAPI backend that pulled live ARR, account assignment, and CSM capacity data from Salesforce and internal systems, eliminating manual spreadsheet updates.

2

Interactive scenario builder

Created a TypeScript frontend that allowed leadership to drag-and-drop accounts between CSMs, instantly seeing impact on portfolio balance, coverage ratios, and handoff risk.

3

Export and handoff generation

Generated structured handoff documents and CRM update scripts automatically, reducing the operational overhead of executing territory changes.

Visual Architecture

Scenario planning and redistribution flow

SalesforceARR + AssignmentsTotangoAccount HealthScenario BuilderDrag-drop accountsInstant balance impactMultiple saved scenariosCompare andSelect BestBalance + CoverageHandoff DocsAuto-generatedCRM UpdatesBulk assignment

Results

Days of work to minutes

200+

Accounts modeled for redistribution

15

CSMs rebalanced in one planning surface

Days → Min

Planning cycle time reduced

Technology Stack

PythonFastAPITypeScriptReactSalesforce APIData WorkflowsInternal Tooling